Babel - Refund & Cancellation Policy

1. Cancellation

You can cancel a subscription at any time from your Gumroad customer portal. Cancellation stops future recurring charges. Access to the paid features you already paid for continues until the end of the current billing period, and no partial refund is issued for the remainder of that period.

2. Digital goods and service access

Babel subscriptions and boost packs are digital services that provide immediate access to the product. Because the service is consumed as it is used, purchases are generally treated as final once access is granted.

3. Refund window (satisfaction guarantee)

If you are not satisfied with the paid plan, you may request a refund within 14 days of the original purchase (the "refund window"). To be eligible:

• The request is made within 14 days of purchase; and
• No significant usage of the paid allotment has been consumed, or the product is not working as described.

Refund requests outside the 14-day window are evaluated on a case-by-case basis.

4. How to request a refund

Email sollemdev@gmail.com with your order (transaction) ID and the reason for your request. Include the transaction ID; without it we may not be able to locate your purchase, as we keep no password-based accounts.

5. EU statutory rights

Nothing in this policy limits your statutory rights. Where you have a legal right of withdrawal (for example under EU consumer law for an online purchase of services before substantial use), that right is not affected.

6. Other orders

For any other billing issues, contact us at sollemdev@gmail.com and we will work to resolve them.